Hi, I'm Aura! I have over 7 years of experience in customer service, sales and virtual assistance, working with Australian and international clients. My background includes inbound and outbound sales, cold calling, appointment setting, lead generation,CRM management, and administrative support. I enjoy connecting with people, understanding their needs and helping them find the right solutions.I'm reliable, coachable, and always eager to learn new skills while delivering excellent customer service and building long-term relationships.