I am a dedicated, high-impact Operations Manager and Executive Assistant with over 10 years of leadership experience and 8 years in high-level remote administration. My core expertise lies in scaling start-up operations, engineering process efficiencies, and building divisions from the ground up. I have a proven track record of managing cross-functional teams of up to 200 members, establishing robust CRM architectures, and designing foundational SOPs, KPIs, and SLAs that guarantee 100% client satisfaction.
With an entrepreneurial background and advanced technical proficiency across project management platforms (Asana, Trello, -----------), AI tools, and specialized CRMs, I act as a strategic partner to business owners. Driven by a commitment to empowering growth through human potential, I bring the systems thinking, lifecycle project management, and proactive execution needed to streamline your operations and future-proof your business.