Medical Virtual Assistant with 3+ years of experience in US Healthcare support and 1+ year in Collections, bringing strong expertise in insurance verification, prior authorization, and DME processing.
I specialize in verifying patient eligibility, reviewing benefits, securing authorizations, and coordinating Durable Medical Equipment approvals while ensuring HIPAA compliance and accurate documentation. My healthcare background allows me to work efficiently with insurance providers and medical offices to prevent delays and ensure smooth processing.
In addition, my collections experience strengthened my communication, negotiation, and follow-up skills — allowing me to confidently handle payment-related concerns, resolve discrepancies, and maintain professionalism in high-pressure situations.
I am detail-oriented, KPI-driven, and highly organized, capable of managing high-volume tasks with accuracy and efficiency.
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