eCommerce Virtual Assistant | Amazon, Walmart & Best Buy Specialist | Marketplace Operations & Optimization
I am an experienced eCommerce Virtual Assistant specializing in Amazon, Walmart, and Best Buy marketplace management. I help sellers improve product visibility, maintain account health, and increase sales performance through data-driven optimization and efficient backend operations.
With a strong background in digital merchandising, marketplace compliance, and seller support, I assist both new and established sellers in scaling their online stores while ensuring platform standards are met.
Key Responsibilities and Expertise
Digital eCommere Manager (Amazon, Walmart, Best Buy)
* Product listing creation and optimization (SEO-focused titles, bullet points, and descriptions)
* Account health monitoring and performance management
* Compliance handling and listing troubleshooting
* Campaign and promotion management
* Seller Central and marketplace backend support
* Best Buy seller onboarding and catalog setup
Customer Support and Technical Experience
* Customer Service and Technical Support Representative
* Appointment setting and client coordination
* Account assistance (billing updates, subscriptions, purchasing support)
* Technical troubleshooting and issue resolution
Accounting and Administrative Experience
* Accounts receivable management for 700+ customers
* Credit limit monitoring and balance tracking
* Bookkeeping and data entry
* Statement of account preparation and error correction
Tools and Platforms
* Amazon Tools: Helium 10, Jungle Scout, Keepa, SellerAmp, RevSeller
* Project Management: Trello, Slack
* Microsoft Office: Excel, Word
* Google Workspace: Sheets, Docs, Drive
* Email Platforms: Gmail, Outlook
Core Skills
eCommerce Virtual Assistant, Amazon FBA, Walmart Marketplace, Best Buy Marketplace, Product Listing Optimization, SEO, Account Health Management, Seller Support, Marketplace Operations, Data Entry, Customer Support, Technical Support, Bookkeeping, Inventory Monitoring