I have a 4 years + experience in doing technical support jobs. I supported end users via phone , chat and email.
I was also chosen as a target example for other reps during trainings.
I am a consistent performer and maintained positive customer survey because of my strong technical and communication skills.
I also maintained good scores when it comes to resolving the issues of the end users at first contact.
I am always eager to learn new things especially when it comes to technology.
I can easily adjust to a fast pacing environment. Also, since I am a graduate of a 4 year computer course, I was able to apply my knowledge about using software applications to my daily tasks and that helps me a lot to perform my job well.
