I'm a Logistics and Dispatch Virtual Assistant based in Calamba, Philippines, with over 6 years of hands-on experience in import/export operations and freight coordination at a manufacturing company. I'm now transitioning into remote logistics and dispatch support roles, where I can bring my experience and continue to grow in the field.
My background includes handling shipping documentation, coordinating with freight forwarders and customs brokers, and tracking cargo movements. I also spent 3+ years in customer service with IHG Hotels & Resorts (remote), which helped me develop strong communication skills and the ability to work professionally across different time zones.
I'm a hard worker, a fast learner, and I genuinely enjoy logistics work. I'm still growing in this field and I approach every opportunity with the mindset of someone who wants to do the job right and keep improving along the way.
Here's what I can help you with:
Load booking and carrier coordination
Drafting and sending dispatch emails
Preparing BOLs and Rate Confirmations
Sending pickup confirmations and shipment updates to customers
Tracking and tracing shipments and following up with drivers
Collecting Proof of Delivery (POD) and closing out loads
Import/export documentation (commercial invoice, packing list, customs declarations)
Data entry, email management, and general admin tasks
Basic bookkeeping via QuickBooks Online
