Hi! I’m ----------- ----------- -----------, a highly skilled Virtual Medical Assistant with over 4 years of combined experience in physical therapy, dental, and anesthesia billing. I specialize in EMR management, insurance verification, prior authorizations, and front desk coordination for U.S.-based clinics.
I’m proficient in using industry-standard platforms such as Prompt, WebPT, MDIV, Emdeon, Privacy Portal, Dental Xchange, Nea, Tesia, and OptimisPT. I’ve worked extensively with U.S. insurance providers to verify benefits, process claims, and handle patient communication with professionalism and care.
I take pride in being dependable, accurate, and responsive—ensuring that patients get the best support and clinics run smoothly behind the scenes. I'm currently seeking a remote role as a Virtual Medical Biller, Insurance Verifier, or Patient Coordinator where I can contribute my expertise to help your practice thrive.
Let’s connect if you're looking for:
Skills Summary:
Medical & Dental Insurance Verification
Medical Billing & Claims Submission
Prior Authorization Requests
Patient Charting & EMR Management
Appointment Scheduling
Phone & Email Communication
CPT / ICD-10 Coding Familiarity
Customer Service & Patient Support
EMR Tools: Prompt, WebPT, MDIV, Emdeon, Privacy Portal, Dental Xchange, Nea, Tesia, Optimis
Document Management & Uploads
HIPAA-Compliant Workflow
Work Experience:
Medical Virtual Assistant – Physical Therapy Clinic
| July 2023 – April 2025
Managed patient scheduling and chart preparation
Verified insurance benefits and submitted prior authorizations
Coordinated daily operations and maintained communication between patients and PCPs
Supported billing, claims submission, and data entry
Utilized EMR systems like Prompt and WebPT
Medical Biller – Anesthesia Department
Omega Healthcare | April 2022 – June 2023
Processed payments and claims for anesthesia services
Explained EOBs and resolved billing inquiries
Managed insurance refiling and eligibility assessments
Dental Health Insurance Associate
Foundever | April 2021 – April 2022
Verified dental benefits and created claim tickets
Followed up on delayed payments and resolved overpayments
Verified