I am a Customer Service and Operations Professional with over 5 years of experience supporting clients across eCommerce, logistics, procurement, and service-based businesses.
My expertise includes customer support, order processing, procurement, logistics coordination, billing and invoicing, vendor management, and inventory monitoring. I have experience managing customer inquiries, processing orders, coordinating shipments, handling purchase orders, sourcing vendors, tracking inventory, and ensuring smooth day-to-day operations.
I am proficient in a wide range of platforms and tools, including NetSuite, AvSight, Shopify, Amazon, Walmart, Target, WooCommerce, Magento, Zendesk, Freshdesk, Richpanel, Gorgias, HubSpot, Stripe, PayPal, Klaviyo, and various CRM and ERP systems.
