- Answer customers’ inquiries and issues through their emails in a timely and accurate manner.- Coordinates sales orders with Sales Support Representatives. - Processes sales discounts, application of bid documents on each order within the system.- Processes all sales orders within the account and ensures all items/units will be shipped within the day.- Informs/coordinates with client if an orders fails to ship due to bid price issue or stock availability.- Performs daily data entry on all processed orders..