Detail-oriented Virtual Assistant with 3 years in US healthcare administration, specializing in provider and member support, eligibility verification, authorizations, and claims assistance. Experienced in scheduling, training support, and client communication. Strong organizational skills, accuracy, and compliance with healthcare regulations.
CORE COMPETENCIES
- Customer Service & Support- Appointment Scheduling & Coordination- Data Entry & Records Management- Calendar & Email Management- CRM Systems (Salesforce, ODIS Project Manager, Maestro)- Microsoft Office & Google Workspace- Problem Solving & Adaptability- Team Collaboration & Communication- Training & Presentation Support
TOOLS PROFICIENCY
- Management: Email, Calendar, File Management
- Communication: Slack, WhatsApp, Telegram, Microsoft Teams
- Project Management & Productivity: Trello, Asana, Google Workspace (Gmail, Drive, Calendar), Microsoft Office (Outlook, Word, PowerPoint, Excel)
Conference/Meetings: Zoom, Teams, Google Meet
- CRM Systems: Salesforce, ODIS Project Manager (OPM), Maestro
Verified
