I’m a dedicated Customer Support Specialist with over 5 years of experience in voice and chat support, credit advising, and collections. I’ve worked with major international accounts like Capital One, WellCare, and SiriusXM, as well as local telecom and finance companies such as Globe and Home Credit.
My background includes handling billing concerns, resolving customer issues, managing past-due accounts, and providing financial advice to clients. I’m skilled in both inbound and outbound support across multiple channels (voice, email, and chat), with a strong focus on empathy, accuracy, and customer satisfaction.
I’m looking for a long-term remote role where I can bring my strong communication skills, attention to detail, and problem-solving ability to a growing team.
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