I am a committed and detail-oriented Customer Service Representative with extensive experience in social media management, administrative support, travel agency bookings, appointment scheduling, and client communication. I excel at delivering exceptional chat support, generating accurate quotations, managing data, and utilizing a range of digital tools to ensure seamless business operations.
Currently, I manage tasks such as:
Responding to customer inquiries with professionalism and empathy
Managing and scheduling content through Meta Business Suite and Chatfuel
Updating Trello boards to keep projects on track
Creating and sending quotations to clients
Organizing and maintaining accurate data records
Collecting and updating client reviews
Sending timely emails for updates, follow-ups, and client support
I am tech-savvy, reliable, and committed to delivering high-quality work while following detailed instructions. I work well both independently and within a team and am looking for long-term opportunities where I can contribute value and grow with the company.