I help growing businesses turn messy, manual operations into systems that run themselves.
I'm an Online Business Manager and Automation Specialist with 4 years of experience supporting 20+ clients across e-commerce, professional services, and marketing agencies. I design and run the operational backbone: CRM cleanup and management, GoHighLevel automation builds, email campaign systems, data workflows, and AI-assisted processes that cut hours of manual work every week.
What I can do for you:
Build and manage GoHighLevel automations, funnels, and email campaigns.
Clean, deduplicate, and segment CRM and contact databases (I've reworked lists in the tens of thousands, including tier classification and role-based segmentation for sales outreach).
Set up and run operational systems in SmartSuite, Asana, and Trello so nothing gets dropped.
Design AI-assisted workflows that cut repetitive manual work.
Manage inbox triage, reporting, and day-to-day operations so founders can focus on growth.
My stack: GoHighLevel, SmartSuite, Asana, Trello, Apollo, ZeroBounce, Canva, FG Funnels, Make, and AI tools for operations and content.
If your operations are starting to feel like the bottleneck, let's talk. Book a call here: https://-----------.com/coffeechatwithjem