PROFESSIONAL SUMMARY
Results-driven Customer Support and Sales Professional with experience in call center operations, market research, online ESL teaching, and small business management. Skilled in voice and non-voice support, inbound and outbound calls, lead generation, sales conversion, data entry, and customer relationship management.
Experience includes roles at Dynata (SSI), Inspiro, Approved Ninja, Native Camp, and 51Talk, consistently meeting performance metrics and customer satisfaction targets. 8-year Small Business Owner with proven expertise in operations management, client communication, marketing, and financial oversight.
Core competencies include Email Handling, Calendar Management, Customer Support, Sales, Market Research, Business Operations, Time Management, Problem Solving, and Leadership.
Seeking a long-term remote position to contribute to customer satisfaction, sales growth, and operational efficiency.
Verified
