I am an IT Support Specialist with over 3 years of experience in hardware and software troubleshooting, network maintenance, and system administration for ASUS, Lenovo, and banking systems. I hold certifications in Oracle SQL, Computer System Servicing NC II Training, and IT Technical Support, ensuring efficient and reliable solutions to technical issues. In addition, I provide professional WordPress support — handling theme/plugin troubleshooting, website optimization, and security maintenance for smooth site performance.