Dedicated and detail-oriented Virtual Assistant specializing in E-commerce support with strong experience in drop shipping, product listing, and data entry. Skilled at
analyzing market trends, identifying profitable products, and managing product data across multiple platforms (eBay, Shopify). Proven background in procurement, sales, and administrative tasks, with over 9 years of professional experience. Adept at using tools for product research, competitor analysis, and listing optimization to support online business growth.
Skills
· E-commerce Support: Product listing, product optimization
· Drop shipping: Management: DSers (Shopify), AutoDS,
. E-Commerce product listing (eBay, Shopify Training and Hands-on Experience )
· Product Research Tools: Zik Analytics, AutoDS , DSers product import
· Admin Support: Email management, calendar scheduling, file organization
· General VA Tasks: Data entry, market research, customer support
· Purchasing: Supplier research and sourcing, Negotiation, Purchase order, Inventory
management, Logistics coordination
Work Experience
Colbear Company -- eBay Product Lister
Jan 2025- June 2025 (Part-Time)
· Listed and categorized vintage postcards on eBay with accuracy and attention to detail.
· Created optimized titles and descriptions using relevant keywords and SEO best practices to improve product visibility.
· Used InkFrog to create, schedule, and bulk-manage listings, ensuring consistent formatting across the store.
· Uploaded and edited product images for clear presentation.
· Added attributes and item specifics (era, theme, location, publisher, condition, etc.) to improve search ranking and buyer trust.
· Monitored and updated active listings to maintain accuracy and compliance with eBay policies.
Freelance Virtual Assistant – EBay Product Listing
& Research
May 2024- Nov 2024 (Part-time)
· Conducted product research using Zik Analytics to identify high-demand, profitable, and trending items.· Analyzed customer reviews, ratings, and competitor feedback to ensure high-quality product listings.
· Verified product details (category, brand, specifications) to maintain accuracy and compliance with EBay standards.
· Strategically calculated pricing models, incorporating profit margins and break-even analysis to maximize profitability.
· Analyzed customer reviews, ratings, and competitor feedback to ensure high-quality product listings.
Junior Purchaser
Ong Kin King & Co., Inc.
28-30 Plaridel St, Ermita, Cebu City, Philippines.
May 2018 – July 2025
· Maintained product data accuracy and purchasing records.
· Assist in sourcing suppliers, requesting quotations, and comparing offers to secure the best value in terms of cost, quality, and delivery.
· Monitor supplier performance, track order statuses, and follow up on pending deliveries to avoid delays.
· Maintain and update purchasing records, supplier information, and product databases for accuracy and transparency.
· Conduct basic market research to identify new suppliers and potential cost-saving opportunities.
· Help in resolving order discrepancies, damaged goods, or invoicing issues with vendors.
· Researched and sourced cost-effective suppliers and products.
Customer Sales Representative
Ong Kin King & Co., Inc.
28-30 Plaridel St, Ermita, Cebu City, Philippines
April 2015 – April 2018
· Handle customer inquiries, address complaints, and resolve issues via various channels like phone, email, chat, and in-person.
· Processed customer orders and issued sales invoices.
· Handled inquiries and resolved customer concerns.
· Establish and maintain positive relationships with customers to build loyalty and trust.
· Maintained accurate sales records and order tracking. ·
