My work motto: Focus on doing quality work, and good results will follow.
I’ve been working in customer service since 2019, supporting companies like Metro by T-Mobile, Revolut, and -----------. These roles helped me build strong communication skills, handle different types of customers, and stay calm in fast-paced environments.
I also worked as a chat moderator for a UK-based stealth company, managing multiple accounts and responding to different kinds of inquiries while making sure clients received clear and timely support.
Currently, I’m a Sales Development Representative (SDR). I research potential clients, reach out to prospects, set meetings, and help manage events remotely and Slack communities. I enjoy learning new tools and processes, and I adapt quickly to new tasks.
I’m comfortable working under pressure and I always aim to maintain high quality in everything I do. I’m proud to say that my quality scores have been consistently strong across every company I’ve worked with.
I take ownership of my work and put my heart into what I do. Give me an opportunity, and I’ll make sure to deliver my best.