Dynamic IT professional with 2+ years of experience in technical support, system administration, and manual QA testing. Adept at troubleshooting, network management, and ensuring exceptional user experiences. Proficient in tools like Jira, Docker, and Trello, with a strong passion for delivering innovative solutions. I am looking to contribute my skills to a forward-thinking company.
Technical Support (Tier 1 & 2)Manual QA Testing (Web & Mobile Applications)System Administration (Windows/Linux)VPN/Firewall ConfigurationBug Tracking Tools (Jira, Trello, Bugzilla)Network TroubleshootingEnd-User Training