I am a dedicated and detail-oriented Virtual Assistant with a strong background in customer service, healthcare support, e-commerce, and administrative assistance. Over the years, I’ve gained expertise in handling patient care coordination, insurance verification, CRM management, and e-commerce operations.
With proven experience in streamlining workflows, resolving client inquiries, and providing reliable support, I am committed to helping businesses and professionals achieve efficiency and growth. I pride myself on being proactive, resourceful, and adaptable to different work ----------- Offered:
? Healthcare & Patient Support
Insurance verification and claims processing
Prior authorization submissions (Cover-----------ds, ECW)
Patient communication and appointment coordination
HIPAA-compliant data handling
? Administrative Assistance
Calendar and email management
Meeting scheduling and confirmations
Data entry and file organization
Website and document management (Google Sites, Google Workspace, Microsoft Office)
? Customer Service Support
Handling inquiries via calls, chat, and email (Zendesk, Gorgias)
Payment processing, refunds, and dispute resolution (Stripe, PayPal)
CRM management and ticket resolution
? E-commerce Support
Shopify product listing management
Order fulfillment and monitoring
Fraud check and chargeback handling
Customer support for online stores
? General Virtual Assistance
Project management using Trello, Notion, and other tools
Report preparation and quality analysis
Collaboration with teams to streamline business operations
Verified
