With nearly two decades of experience in the customer service industry, I've honed my skills across various domains, including Administration, Customer Service, Procurement and Leadership roles. Proficient in utilizing diverse CRMs and software, I excel in managing phone calls, business emails, and chat platforms. My strength lies in administrative tasks, characterized by meticulous organization and attention to detail. I prioritize delivering excellence as I recognize the value it adds to my employer's business. Furthermore, I possess a proactive attitude towards learning, consistently demonstrating adaptability and initiative.
