Hi, I'm Michael.
I am an Amazon Account Manager with over 6 years of experience supporting Amazon sellers, brands, and agencies. My expertise includes Seller Central account management, catalog maintenance, listing optimization, account health monitoring, inventory management, and issue resolution.
I have managed multiple Amazon accounts simultaneously, helping sellers maintain smooth day-to-day operations while ensuring compliance with Amazon policies and marketplace requirements. I am highly experienced in working with Amazon Seller Support, troubleshooting listing and catalog issues, managing FBA-related concerns, and supporting brand growth initiatives.
Prior to freelancing, I gained extensive customer service experience through chat and email support roles in the BPO industry, developing strong communication, problem-solving, and client management skills.
Core Skills
• Amazon Seller Central Management
• Product Listing Creation & Optimization
• Variation & Catalog Management
• Suppressed Listing Resolution
• Flat File Uploads & Troubleshooting
• Account Health Monitoring
• FBA Inventory & Shipment Management
• Reimbursement Claims Processing
• Brand Registry Support
• Amazon Stores & A+ Content
• Amazon Vine Management
• Keyword Research & SEO Optimization
• Product Research & Competitor Analysis
• Promotional Campaign Setup
• Seller Support Case Management