Versatile and detail-oriented professional with expertise in medical virtual assistance, e-commerce operations, customer support, and logistics coordination. Skilled in HIPAA-compliant healthcare administration, patient scheduling, EMR management, and insurance verification. Experienced in managing online stores, processing orders, handling customer inquiries, and coordinating transportation and shipment logistics. Strong communication, problem-solving, and multitasking skills ensure efficiency and client satisfaction across both healthcare and business environments.
Skills
HIPAA compliance & EMR management
Patient scheduling, medical documentation & Insurance verification & billing support
Customer service (email, chat, phone)
Order processing, invoicing & returns handling
Shipment tracking & courier coordination (UPS, FedEx, DHL)
Inventory & supplier management
Product listing optimization
Sales reporting & analytics
Project management tools
CRM platforms
Google Workspace & Microsoft Office Suite
Strong communication & multitasking skills
Verified
