Dynamic and results-driven L2 Managed Services Engineer with extensive experience in IT operations, telecommunications, and technical support across international organizations and business process outsourcing environments. Currently supporting a leading telecommunications company in Singapore, ensuring optimal network performance and reliability. Previously served as IT Operations Assistant with the United Nations World Food Programme, contributing to the Emergency Telecommunications Cluster in mission-critical humanitarian operations. Skilled in Network Troubleshooting, Managed Services, IT Support and IT service management, with a proven track record of delivering efficient solutions in both local and global settings.
