Detail-oriented and highly skilled IT professional with over 3 years of experience in network and system administration, security, and IT infrastructure support. Proficient in monitoring and maintaining complex IT systems, troubleshooting technical issues, and implementing new technologies to optimize performance. Adept at providing L2/L3 support, managing network devices (Cisco, Juniper, Meraki), and automating tasks using scripting languages like PowerShell and Python. Strong communicator with a proven ability to collaborate effectively with cross-functional teams and train end-users. Certified Cisco Certified Network Associate, licensed Electronics Engineer & Electronics Technician, and NinjaOne Certified Technician committed to continuous learning and staying current with the latest IT trends and technologies.