Memorized all company products and services to be able to answer customer’s questions as well as complains quickly and efficiently to ensure customer satisfactions.
Employed elevated listening skills and attentiveness to soothe customer irritations and to provide appropriate solutions.
Develop and honed self-control and patience.
Improved time management through multi-tasking.
Assisted in conducting the final interviews for applicants.
Escalated customer calls to my supervisor, if needed.
