Most of my full-time work experience has been in the academe where I taught students and conducted trainings for faculty members on data analysis and research writing.
On the whole though and taking my freelance experience into account, I specialize in simplifying and/or streamlining the complicated. Some examples of this that I've done over the years are crafting workflows, manuals, and/or SOPs (i.e., taking puzzle pieces from different departments and putting them together into coherent workflows), collecting and analyzing data, then designing infographics to present results in a more aesthetically appealing manner, and teaching (i.e., turning textbooks into digestible material for the average college student).
ACADEME MILESTONES
• Crafted SOPs and compiled them into a university manual
• Conducted periodic monitoring and evaluation, extracted the data, and conducted statistical analysis (regression, forecasting) to analyze trends and use results to inform business decisions
• Conduct studies and write research papers, then publish them in international journals or present them in international conferences
•Awarded as Employee of the Year in 2017
SOCIAL MEDIA/MARKETING MILESTONES
• Re-designed WordPress website from scratch and added more animations, color, and visuals to make it more aesthetically pleasing and easier to navigate
• Design graphics for social media and/or website using Canva or Adobe Photoshop
• Use
Copy.ai and/or ChatGPT to generate captions and make posts for
Facebook, Instagram, LinkedIn, and BlueSky social media accounts
• Utilize MailChimp to send out monthly newsletters or do
email marketing for company events
GENERAL/EXECUTIVE ADMINISTRATION MILESTONES
• Setup filing system
• Setup new CRM (Zoho) from scratch and exported data from the old CRM, cleaned it, and imported it into the new one
•
Email Management (Whittled down 4,000+ unread
emails to 200+ and cleaned his mailing lists too)
• Calendar and Schedule Management
• Social Media Management (Curated photos and designed posts through Adobe Photoshop and Canva)
• Improved website design through WordPress Elementor
• Basic bookkeeping through QuickBooks Online
• Awarded as Virtual Assistant of the Year in 2021 for my agency
HUMAN RESOURCES MILESTONES
• Created job postings, filter applicants, and conduct interviews (preliminary interviews, culture-fit interviews)
• Streamlined the hiring and onboarding process
• Created a personality test for another client and leveraged it in our hiring process (I have a license in testing and test administration)
• Setup our hiring and recruitment platform from scratch, including the hiring pipelines, application forms, and establishing the standards/processes we would use to filter applicants
