•Solid ECommerce VA/Trainer experience
•Excellent background in customer service.
•Well experienced in taking calls inbound/outbound.
•Efficient in using Microsoft application [Word, Excel, PowerPoint]
•Can work under pressure and even without prior supervision.
•Can cope up easily to work and learn fast after any training.
•Open-minded with new learning and positive thinker.
•Have a good sense of leadership and knows how to adapt to the environment easily.
•Very friendly and enjoys talking to clients or customers.
•Takes corrections and suggestions seriously and at the same time applies them promptly.
• Well-versed in using Zendesk, Shopify, Gorgias, Loop Returns, Re:amaze, Shipstation, Vonage, TawkTo, 247, Nuance, Jive, Xencall, CallTools, Avaya, TextMagic, SalesForce, Fresh Sales, Zoho Mail, Zendesk-Talk and Chat, Shopify, Chargebee, Mojo, Asana, Calendly, Acuity, CRC, G-suite, Microsoft Word, Powerpoint, and Excel.
