Hi! I’m Sheila, an experienced E-commerce Virtual Assistant and Customer Support Specialist.
I help online businesses manage their daily operations by providing fast, reliable, and professional customer support. I have hands-on experience handling chat support across platforms like Shopee, Lazada, Facebook, and TikTok.
Here’s how I can support your business:
• Customer service (chat support)
• Order processing and tracking
• Handling returns, refunds, and complaints
• Product inquiries and after-sales support
• Basic graphic design using Canva
• Managing messages across multiple platforms
I’m experienced in using tools like Shopee Seller Center, Lazada Seller Center, and Meta. I’m highly organized, detail-oriented, and committed to delivering excellent customer experience.
I understand how important fast response time and clear communication are in e-commerce, and I always aim to keep customers satisfied while helping your business grow.
If you’re looking for a reliable and proactive Virtual Assistant, I’d be happy to help!
Let’s work together!
Verified
