Hi, I’m Chaz — a Freight Virtual Assistant with a strong background in customer service and administrative support.
I have experience handling high-volume communication from my BPO background, where I managed 50+ daily customer interactions via phone and email. This trained me to be efficient, detail-oriented, and professional in every interaction.
I am also trained in freight and logistics operations, including:
• Track & Trace (shipment monitoring and updates)
• Carrier communication and follow-ups
• Load coordination and status reporting
• Data entry in TMS systems
• Email communication with brokers, shippers, and carriers
I can help you:
• Track shipments and provide timely updates
• Communicate with carriers for follow-ups and ETAs
• Manage spreadsheets and logistics data
• Handle customer inquiries via email, chat, or phone
I am reliable, quick to learn, and highly responsive. I am available for part-time support with flexible hours and can ensure fast turnaround and consistent communication.
Let’s work together to keep your operations running smoothly.
