I have over five years of remote work experience across customer service, appointment setting, and mortgage operations. I began my career as a Customer Service Representative, where I developed strong communication and problem-solving skills. I then transitioned into appointment setting and cold calling, building confidence in client engagement and lead generation.
Over the past four years, I have specialized in mortgage operations, particularly in reverse mortgage loan processing. I have worked as a Loan Set-Up Specialist, Underwriting Support, Credit Analyst, and Post-Closing Funder. My experience covers the full loan lifecycle—from loan setup and disclosure preparation to document review, funding coordination, and communication with Title and funding partners. I am detail-oriented, organized, and committed to ensuring accuracy and compliance in every stage of the process.
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