Reliable Executive Assistant | Shopify & E-commerce Admin Support
Are you looking for a dependable Virtual Assistant to help streamline your daily operations so you can focus on growing your business?
I help entrepreneurs and e-commerce brands stay organized and efficient by providing reliable executive assistance, Shopify support, and administrative services. I am detail-oriented, quick to learn, and committed to delivering accurate and consistent results.
What I Can Help You With?
- Executive & Personal Support
* Calendar and schedule management, Email handling and organization
* Meeting coordination and travel scheduling
* Report preparation and task prioritization
* Day to day executive and personal assistance
- Customer Support (Email, Chat & Order Support)
* Handling customer inquiries via email and live chat
* Zendesk ticket management and resolution
* Shopify customer support (orders, refunds, tracking, basic troubleshooting)
* Professional, friendly, and timely responses
* Escalating issues when needed to ensure customer satisfaction
- Data Management & Research
* Accurate data entry and data cleaning
* Web scraping for leads, market research, and contact lists
* Real estate data mining and information research
* Social media and online data organization
- Real Estate Virtual Assistance
* CRM management and database organization
* Property listings and document handling
* Market research and lead support
* Information mining for marketing and outreach
- Administrative Support
* Document control and file organization
* Professional email and letter drafting
* Paperwork processing
* Basic HR and admin support
- Shopify Product Listing & Store Support
* Product listing and optimization on Shopify
* Writing clear, SEO-friendly product descriptions
* Image cropping, uploads, and price updates
* Order processing and customer chat support
* Packaging label updates
* Basic Shopify theme updates
* Brand research and email sourcing
- Social Media Support
* Facebook, Instagram, Twitter/X, YouTube, and TikTok management
* Content scheduling and posting
* Engagement monitoring
* Basic analytics and performance tracking
- Tools & Software I Use
* Customer Support & E-commerce: Zendesk, Shopify
* Zoom, -----------, Loom
* Google Workspace
* Canva, Photoshop, Snipping Tool
* Asana, Trello, -----------, Setmore
* Dropbox
* CRMs: Go High Level, Pipedrive, Follow Up Boss, REcolorado
* Social Platforms: Instagram, YouTube, TikTok (Sort for TikTok)
- Why Work With Me
Reliable and detail-oriented
Fast learner and adaptable
Clear and professional communication
Long-term support mindset
If you’re looking for a reliable VA who treats your business like their own, feel free to message me.