I'm a multi-trained specialist with almost 5 years of experience in the Call Center Industry. I specialize in administrative tasks, billing, accounts payable, order management, data entry, and customer service.
In my most recent work experience, I used Xero and Stripe for billing where I was responsible for preparing and issuing invoices via Xero for the monthly billing cycle. I monitored subscriptions in arrears and followed up via call and email on failed payments to maintain clean collection records. I also used Xero data to report directly to the CEO, generating monthly billing reports that covered paid plans, sales revenue, and accounts receivable.
