I am a versatile professional with over ten years of experience in customer service, operations, and virtual assistance. I started my career in the call center industry, spending six years supporting a major Telco brand. For three of those years, I held a supervisory role where I coached teams and ensured high-quality service. For the past four years, I have worked as a Virtual Assistant. I gained hands-on experience in customer service, claims management for both an e-commerce company and a car rental company, maintenance coordination for a property management company, and digital inventory management for a ticket resale business. I am known for being resourceful, organized, and dedicated to providing reliable support in fast-paced environments. I excel in roles that require strong communication, problem-solving, and a focus on excellent service.
