I am a Customer Support and Operations Specialist with 8+ years of experience in the BPO industry, including real estate transaction coordination, quality assurance, and client support.
I have worked with international companies handling customer inquiries, reservations, transaction documentation, and quality reviews, ensuring high service standards and smooth operations.
As a Real Estate Transaction Coordinator, I managed contracts, organized transaction files, and coordinated with clients and agents to ensure deals closed on time. I am highly detail-oriented and experienced in handling multiple transactions simultaneously.
As a Quality Analyst, I reviewed customer interactions and ensured compliance with company policies while helping improve service quality.
What I can help you with:
Customer Support (Email, Chat, Phone)
Real Estate Transaction Coordination
Document Management & File Organization
Client Communication & Follow-ups
Quality Assurance
Administrative Support
I am organized, reliable, and customer-focused, and I always aim to help businesses run efficiently while delivering excellent service.
