I am an experienced Client Service and Administrative professional with a strong background in customer support, insurance operations, data management, and administrative coordination. I provide reliable remote support to businesses that need help managing clients, information, documents, schedules, and day-to-day administrative tasks.
My experience includes handling client and customer inquiries, processing and reviewing information, maintaining accurate records, managing email communication, coordinating appointments, tracking requests and follow-ups, and working with Excel and other Microsoft Office and Google Workspace tools.
I can assist with: • Client and customer support
• Administrative and virtual assistance
• Data entry and data management
• Microsoft Excel trackers and reports
• Email management and follow-ups
• Appointment and calendar scheduling
• Document and file management
• Insurance-related administrative support
• Research and information gathering
• Meeting minutes and action-item tracking
I am detail-oriented, organized, dependable, and comfortable working with sensitive client information. My goal is to provide accurate and consistent support so clients can focus on their core business while I take care of the administrative details.