Hi, I'm Hershey. I've been working in the BPO industry for more than a decade catering in US/Canada.First, the Sales Support Specialist for the Satellite TV provider, identifies eligibility of the customer in getting services like TV, internet, and/or phone. check if qualified to get service and direct to the right department. Customer Service Advisor for Food Delivery App who assists restaurant persons regarding their live or non-live orders, identifies the restaurant information, gathers details to verify the account, transfers to a specific department, and provides best customer service assistance. I've been an Appointment setter for almost 2 years as a part-timer. Called the list of leads for real estate, car dealership, gym, clinics etc.
