Most teams need someone who can sell and someone who can fix the busywork behind the selling. I do both.
11+ years in inside sales, customer support, and order management, now automation-enabled. I'm proficient in n8n and GoHighLevel, and I build workflows for follow-ups, lead routing, and data hygiene so selling and solving get the time, not the admin.
On the proof side: supporting the Dell account at Stream Global Services, I ran hybrid tech support and upselling and closed 82% of those offers, ranked #2 on the floor. At a Canadian recycling depot, I climbed from customer service rep to manager, working alongside the owner to open new revenue streams and optimize operations until a small-scale site earned high-volume status.
What I bring:
- Inside sales, sales support, quotation and order management
- Customer service across phone, email, and chat (escalations, returns, refunds)
- CRM and business systems: GoHighLevel, Pipedrive
- Workflow automation: n8n, GoHighLevel
- Product data, listing management, cross-department coordination
BBA in Management Information Systems, BS in Psychology. Systems thinking and people sense in one operator. Fully remote-ready, available mid-shift / CET.
Open to inside sales, customer success, and sales-support roles where automation fluency is an edge, not an afterthought. Message me.
