I keep eCommerce businesses running smoothly behind the scenes, from customer support and order management to chargebacks, fulfillment, and day-to-day operations.
I help brands stay organized, responsive, and customer-focused by taking ownership of the tasks that keep the business moving. Whether it’s resolving a difficult customer case, tracking down a delayed order, coordinating with suppliers, handling a chargeback, or keeping orders flowing through Shopify, I focus on finding solutions and getting things done.
I also support social media operations with basic short-form video editing and content assistance when needed.
Reliable, resourceful, and proactive, I don’t just complete tasks. I look for ways to make the process work better.
If you need someone who can step in, take ownership, solve problems, and keep things moving, let’s work together.