Hey there! I’m Jhannel, but you can call me Jaji. I currently work as an Appointment Setter and Intake Coordinator for a U.S.-based mental health practice, helping turn referrals into confirmed, smoothly scheduled sessions.
I handle 70-90 patient inquiries daily, working with both complete and partial information to make sure nothing falls through the cracks.
What I do best:
- Bilingual Patient Communication (English & Spanish)
- Telehealth & In-Person Scheduling
- Outbound & Inbound Patient Calls
- Insurance Verification & Eligibility
- Psychiatric & Therapy Appointment Coordination
- Patient Intake & Onboarding
- MAS Transportation Coordination
- HIPAA-Aware Operations
If this sounds like the kind of support your practice could use, feel free to reach out. Nos vemos!