The Virtual Assistant Specialist you’ve been searching for
-
Senior eCommerce Specialist (3+ Years) | eBay & Amazon Store Operations & Support
-
Fast & Reliable Freelancer in OLJ Marketplace.
My Skills & Services:
End to End Marketplace Operations Management
• Managed full eBay marketplace operations including product listings, order processing, and account maintenance.
• Monitored store performance and ensured smooth daily operations.
• Managed inventory, shipping coordination, and issue resolution to maintain account health.
Product Research (Amazon - FBA/FBM)
• Conducted product research for Amazon FBA and FBM to identify profitable and high demand products.
• Analyzed competition, pricing, and market trends to support product selection.
• Sourced wholesale products from major retailers such as Sam’s Club, Target, and Walmart.
Product Listing SEO Specialist
• Optimized product listings using SEO strategies to improve visibility and sales performance.
• Created keyword-rich titles, descriptions, and item specifics to improve search ranking and conversion.
• Managed and updated product listings including images, pricing, and product information to ensure accuracy and consistency.
Amazon Marketing & Keyword Advertising (PPC)
• Managed Amazon marketing campaigns, including PPC strategy and budget allocation to maximize ROI.
• Conducted keyword research and optimization for sponsored ads to boost product visibility.
• Monitored campaign performance, analyzed metrics, and adjusted bids to improve sales and conversion.
Customer Service Specialist - eCommerce (Chat & Voice - In/Outbound Calls)
• Handled customer support via chat and voice for order inquiries and issues.
• Resolved returns, refunds, disputes, and product concerns efficiently.
• Maintained high customer satisfaction through fast and accurate responses.
Skip Tracer / Real Estate
• Conducted skip tracing to locate individuals for real estate and related inquiries.
• Researched and verified contact information using public records and databases.
• Supported real estate operations by providing accurate leads and actionable data.
Logistics Operations
• Managed end-to-end logistics operations, including inventory, shipping, and order fulfillment.
• Coordinated with suppliers, carriers, and warehouses to ensure timely delivery.
• Monitored and optimized supply chain processes to improve efficiency and reduce costs.
My Tools:
Platforms
• Amazon Seller Central
• eBay Seller Hub
• Shopify
Advertising & Product Research
• Amazon Ads
• Helium 10
• Seller AMP
• Terapeak
• Keepa
Lead Generation & Research Tools
• TruePeopleSearch
• That’s Them
Operations & Productivity Tools
• Google Sheets
• MS Excel
• -----------
• Asana
• Canva
Access & System Tools
• GoLogin
Communication Tools
• RingCentral
• Google Meet
• Teams
Why Choose Me:
• Available to work weekends
• Experienced with Amazon as a partner
• Provides 24/7 support after hours
• Committed to 100% customer satisfaction
• Offers unlimited revisions
