I’m ----------- ----------- -----------, a Tourism Management graduate (Cum Laude) from the University of Baguio, specializing in International Tourism. I’m passionate about providing exceptional guest experiences and building meaningful client relationships. With hands-on experience as a Guest Service Associate and Reservation Specialist at reputable establishments such as Le Monet Hotel, Tripstershub Travel Solutions, and Fussy Zuri’s Baguio City, I’ve developed strong expertise in customer service, reservations management, and hospitality operations. My background also includes experience in the BPO industry with Concentrix and TaskUs, where I honed my skills in communication, problem-solving, and customer support. I’m proficient in Opera PMS, Microsoft Office, CapCut, Canva, and social media management, allowing me to handle both operational and creative tasks efficiently. I thrive in dynamic environments that value service excellence, adaptability, and teamwork, and I’m always eager to grow in roles related to hospitality, tourism, and customer relations.
