Detail-oriented Virtual Assistant with 9 years of experience providing administrative support, customer service, e-commerce operations, and process coordination in remote environments. Skilled in managing emails, calendars, CRM systems, social media content, customer inquiries, data entry, and website maintenance while ensuring efficient daily operations. Experienced in supporting Shopify, Paypal, Braintree, Wyllo, and Disputifier platforms, handling chargebacks,
fraud investigations, and dispute resolution. Proven ability to manage multiple priorities, maintain accurate documentation, improve workflows, and deliver exceptional client and customer support.