A decade of experience in Customer Service and Property Management Tasks using Airbnb, Booking, Expedia, Agoda and other Platforms. I do Inbound and Outbound Customer Service and Retention via phone, email and chat. Over the past few years, I have developed my customer service and communication skills. I am hardworking, friendly, and eager to learn any work in this kind of business. I also bring a positive attitude and passion to my work. My main focus is to provide my clients with reliable and cost-effective services and make sure that they will be satisfied with my job performance.