Service Management Implementation: Experienced in managing projects from inception to completion, creating deployment plans, defining timelines, identifying project risks, and communicating project updates to clients. Skilled in resource management, budgeting, and tracking project progress.
Contact Center Operations: Proficient in managing outbound and inbound calls, handling customer queries and complaints, training new tea-----------mbers, monitoring call center metrics, and implementing quality assurance programs.
Store Associate: Proficient in managing store operations, including inventory management, visual merchandising, and store maintenance. Skilled in ensuring compliance with company policies and procedures, training store associates, and creating a positive shopping experience for customers.
Verified
