Healthcare Insurance Virtual Assistant

I have experience in Customer Service for COVID patients who wish to book an appointment in a clinic. Receive calls and book appointment. For almost 3 years now, I am a Healthcare Insurance VA- in which I call insurance or check the portal for eligibility and benefits, manage and update patient’s information in the admission form, call or follow up patient for payment can be collection call or email, and we also update patients Medicaid plans for any Medicaid application.