Hi, I'm Chris, an **E-commerce Operations Specialist**.
Are you struggling to manage your online store operations, inventory, customer inquiries, supplier coordination, and daily business processes? I'm here to help.
I help e-commerce businesses and online sellers streamline their operations by managing the tasks behind a successful online store — from product sourcing and inventory management to order fulfillment, marketplace management, customer support, and operational improvements.
With over seven years of experience managing an e-commerce retail business, I have hands-on experience handling the complete operational cycle, including supplier coordination, product listings, marketplace operations, inventory monitoring, order processing, logistics coordination, and after-sales support.
My goal is to help business owners save time, reduce operational issues, and create organized processes so they can focus on growing their business.
Here's what I can offer you:
**E-commerce Operations**
* Marketplace Management (Shopee, Lazada, TikTok Shop, Facebook Marketplace)
* Product Listing Management
* Inventory Monitoring & Management
* Order Processing & Fulfillment
* Supplier & Vendor Coordination
* Product Research & Sourcing
* Quality Control
* Warranty & After-sales Support
**Customer Support**
* Chat Support
* Email Support
* Customer Inquiry Management
* Order Issue Resolution
* Customer Relationship Management
**Business Operations Support**
* SOP Development
* Process Improvement
* Data Management & Reporting
* Expense Tracking & Basic Bookkeeping
* Online Research
* Vendor/Supplier Research
I bring an owner's perspective to operations because I have experienced managing customers, suppliers, inventory, expenses, and daily business decisions firsthand.
If you are looking for someone who can help keep your e-commerce operations organized and running smoothly, let's connect.
Send me a message or email me at ----------- — I'd love to discuss how I can support your business.
