Experienced E-Commerce Virtual Assistant and Support Specialist with a strong background in order fulfillment, CRM management, and store operations across platforms like Shopify, Amazon, and WooCommerce. Skilled in social media management, calendar/inbox support, and supply chain coordination for fast-paced, product-driven businesses.
I help online brands stay organized and responsive by managing product listings, processing orders, handling post-sales inquiries, and supporting cross-functional teams.
Tools & Platforms:
Shopify | Amazon Seller Central | WooCommerce | Klaviyo | CRM Systems (Zendesk, Freshdesk) | Gorgias | Google Workspace | Slack | Trello | Excel | NotionFacebook Business Manager | Instagram Insights | Twitter ----------- | TikTok Analytics | Buffer | Hootsuite | Meta Business Suite | Canva | Google Analytics |
