With over 7 years of experience in the BPO industry in the Philippines, I have developed a diverse skill set encompassing customer service, technical support, data entry, inbound sales, scheduling, virtual administration, subject matter expertise, email support, QA specialization, and team leadership. My career has spanned reputable companies including a leading telecommunications firm in the United States, an Alarm and Solar company, and a global car rental service provider catering to markets in the US, UK, and Australia.Currently based in Dubai for almost a year now, I serve as an administrative assistant and CRM specialist in a dynamic marketing agency. My expertise extends to proficiency in computer operations, strong English communication skills, and exceptional interpersonal abilities, enabling me to deliver high-quality service and support across various roles and international contexts.