HIPAA-certified Healthcare Virtual Assistant and Registered Radiologic Technologist with 9+ years of combined experience across clinical, administrative, and analytical healthcare roles supporting US healthcare providers.
I bring 5 years of clinical experience in high-acuity settings, specializing in Catheterization Laboratory procedures, where I developed strong attention to detail, technical precision, and a deep commitment to patient safety and quality care. This clinical foundation allows me to understand patient workflows, documentation standards, and the importance of accuracy in every stage of care.
For the past 4 years, I’ve transitioned into the administrative side of healthcare, working as a Medical Records Analyst and Insurance Verification Specialist, with a strong focus on insurance verification, patient charting, and call handling. I served as a Team Leader for an Insurance Verification team, leading Quality Analysts and Analysts, monitoring performance metrics, ensuring compliance, and driving process improvements to enhance efficiency and accuracy.
I specialize in patient intake, insurance eligibility verification, referral coordination, medical records management, and patient care coordination, ensuring patients are guided through the intake process with empathy while maintaining complete, accurate, and HIPAA-compliant documentation. I’m known for being detail-oriented, reliable, and patient-centered, consistently going above and beyond to support both patients and clinical teams in remote US healthcare environments.
In addition to healthcare operations, I bring analytical experience from supporting data-driven workflows, further strengthening my ability to manage metrics, documentation quality, and process optimization in remote settings.
Core Strengths
• Patient Intake & Scheduling
• Insurance Verification & Eligibility (Medicare & US Plans)
• Referral Coordination
• Patient Care Coordination
• Medical Records Management & Charting
• EMR / EHR Documentation
• HIPAA Compliance
• Remote US Healthcare Support
• Team Leadership & Quality Oversight
