Formerly a dedicated Amazon Seller Support professional with
four years of hands-on experience from 2018, providing both phone and email
assistance. My journey as a virtual assistant began in early 2022, adding up to
a total of four years engaged with Amazon. Proficient in navigating Amazon
Seller Central, I possess the ability to autonomously troubleshoot various
issues, particularly those related to FBA matters. My expertise extends beyond
Seller Support.
I excel in managing a wide range of responsibilities within
both Seller Central and Vendor Central accounts, including:
• Update/add new products in different marketplaces and
create variation via:
- Flat file (Bulk upload)
- Manual entry
- Update/partial update/delete
• Listing Issues
- Suppressed listings
- Detail Page Removed
- Stranded Inventory
- Incorrectly marked as pest----------- products
• Order Management
- Returns
- Refunds
- Fulfillment
- Customer Service
• Reimbursement
- Shipment reconciliation
- Lost/damaged inventory
- Misplaced inventory
- Missing inbound
- Removal
- Overcharged FBA fees
- Overcharged storage
fees
• Reports; and many more